MYFassa PLUS Experience

Val di Fassa wherever you are

How to participate in an experience

Welcome to this section dear user. Here you will find all the information you need to buy and enjoy your experiences to the fullest. For any other questions you can contact us at experience@myfassaplus.com. Before contacting us, we remind you to also look at the FAQs that you will find at the bottom of this page.

Buy an experience

To purchase an experience you can go to this link CLICK HERE.

Just click on the link of the experience you like most and then choose the number of tickets to buy and click on buy.

It is very important that you read the terms and conditions at THIS LINK before making any purchase.

Preparation for the experience

If the minimum number of participants is reached, the experience will be carried out at the time and date stated in the experience sheet by the host himself.

In the event that the host has indicated some tools to bring before the experience, be ready so that you can fully experience the experience purchased.

Departure of the experience

In order to participate in the experience it is necessary to have:

  • A good stable internet connection
  • Pc or mobile device able to connect to the network
  • Having received our e-mail with the link to the event (it will arrive 15 minutes before)

In case there should be any problems, please notify us in time to the above email.

In any case, we remind you of the importance of reading the terms and conditions at THIS LINK

What to do during the experience

During the experience, we recommend that you pay close attention to what is said and told by the host.

In the event that the experience should be linked to hiking, never take literally some indications that are given to you, as the people who carry out the experiences are professionals, therefore we advise you not to replicate these experiences without the guidance of a expert.

If the experience was a culinary one, follow the host’s information and have fun preparing and asking for advice on the recipe that you will create directly. It is obviously not mandatory in this case to have to cook, in fact, you can follow the experience just by taking notes.

For all types of experience, it is possible to ask the host for advice and suggestions live, possibly in the zoom chat (platform used to enjoy the digital experience), so as not to interrupt the host during a speech.

What to do after the experience

After the experience, if you like, you can leave a review BY CLICKING HERE to help us improve the service for the next users who will travel digitally with us.

For us, the review is very important because it helps us to keep the quality of the hosts and the experiences offered high.

FAQ

From this page CLICK HERE just click on the link of the experience you like most and then choose the number of tickets to buy and click on buy.

Yes, your seat can be sold to another person as long as you participate alone. It is not allowed to be able to participate in the same experience in more than one person.

We have not yet foreseen a discount of this nature, but it will be implemented in the future.

Yes, it must be expressly requested by e-mail to experience@myfassaplus.com

Before contacting us, please try to log out and re-enter the link we gave you by email. What happens if the connection is lost?

Yes, but only in the manner shown in our terms and conditions manual CLICK HERE

Before contacting us, please try to exit and re-enter the link we have provided to you by email. In case you are aware of the little signal present

We have not yet foreseen a discount of this nature, but it will be implemented in the future.

Dovrai tempestivamente contattarci così da poter risolvere la situazione a experience@myfassaplus.com

Find everything in the terms and conditions dedicated to you CLICK HERE